How we make decisions for you
As your financial manager, we work with you to make financial decisions on your behalf.
The decisions we make are called ‘substitute decisions’. They have the same effect as if you had made the decision yourself.
Definitions
- substitute decision
A decision made by an appointed financial manager or guardian on behalf of a person under a financial management or guardianship order. The legal effect of a substitute decision is the same as if the person had made the decision themselves.
How do we make a substitute decision?
Decisions about your money will always be made in your best interests to promote your independence, increase your quality of life and maintain your relationships with friends, family and the community.
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your views
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your immediate and long-term needs
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your money and assets available
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requests, plans and objectives of your guardian (if you have one)
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your previous, current and future lifestyle wishes
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views of your family, where appropriate
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your family commitments or obligations
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any arrangements you made when you were making your own financial decisions
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the views of an authorised visitor, if available
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any other relevant factors.
We also need you to provide us with information, including details of:
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things you own (assets)
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things you owe (debts or liabilities)
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any superannuation and insurance policies you have
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big or important purchases you would like to make.
You can download the Substitute decision factsheet for more information.
Definitions
- Substitute decision
A decision made by an appointed financial manager or guardian on behalf of a person under a financial management or guardianship order. The legal effect of a substitute decision is the same as if the person had made the decision themselves.