A simple change of address not being updated led to Mr Hansen’s pension being cancelled. As his financial manager, find out how we helped get it back.
News & stories
Discover the latest news and stories from NSW Trustee & Guardian.
Customer story
Our work
Wills
From Sydney to Paris, discover the in-depth search our genealogy researchers took to track down Marcel’s* family.
Customer advocacy
Customer story
Financial management
NSW Trustee and Guardian has successfully sought redress for a vulnerable customer who was exploited.
Customer story
Guardianship
Financial management
In 2011 Paul’s sister Jane became responsible for Paul's health lifestyle and financial decisions.
Customer advocacy
People’s experiences of violence, abuse, neglect, or exploitation – shared through submissions and private sessions – are critical to the work of the Disability
Customer advocacy
Wills
Power of attorney
Guardianship
We sat down with Wills and Estate Planning Manager Michelle English to ask the hard questions
Customer advocacy
Help protect our older family members, friends, neighbours and others from elder abuse by learning to recognise the signs of mistreatment.
Customer advocacy
Financial management
As financial manager, we help people to look after their financial affairs and make decisions in their best interest.
Customer story
Wills
Planning ahead is essential to ensuring you are well equipped for life’s unexpected and crucial moments.