A simple change of address not being updated led to Mr Hansen’s pension being cancelled. As his financial manager, find out how we helped get it back.
News & stories
Discover the latest news and stories from NSW Trustee & Guardian.
Customer story
Our work
Wills
From Sydney to Paris, discover the in-depth search our genealogy researchers took to track down Marcel’s* family.
Customer advocacy
Customer story
Financial management
NSW Trustee and Guardian has successfully sought redress for a vulnerable customer who was exploited.
Wills
Power of attorney
Guardianship
Approaching retirement is an exciting time. As your financial situation changes, one common thing to consider is your Will.
Guardianship
From Monday 4 July 2022, the Public Guardian is making changes to better support customers.
Customer story
Guardianship
Financial management
In 2011 Paul’s sister Jane became responsible for Paul's health lifestyle and financial decisions.
Guardianship
When a person cannot make decisions on their own or with support, they might need to have a subs
Guardianship
Restrictive practices refer to any practice or intervention that restricts the rights or freedom of movement of a person.
Customer advocacy
People’s experiences of violence, abuse, neglect, or exploitation – shared through submissions and private sessions – are critical to the work of the Disability