A simple change of address not being updated led to Mr Hansen’s pension being cancelled. As his financial manager, find out how we helped get it back.
News & stories
Discover the latest news and stories from NSW Trustee & Guardian.
Customer story
Our work
Wills
From Sydney to Paris, discover the in-depth search our genealogy researchers took to track down Marcel’s* family.
Customer advocacy
Customer story
Financial management
NSW Trustee and Guardian has successfully sought redress for a vulnerable customer who was exploited.
Wills
Power of attorney
Guardianship
Approaching retirement is an exciting time. As your financial situation changes, one common thing to consider is your Will.
Customer story
Guardianship
Financial management
In 2011 Paul’s sister Jane became responsible for Paul's health lifestyle and financial decisions.
Customer advocacy
Wills
Power of attorney
Guardianship
We sat down with Wills and Estate Planning Manager Michelle English to ask the hard questions
Customer advocacy
Financial management
As financial manager, we help people to look after their financial affairs and make decisions in their best interest.
Customer story
Wills
Planning ahead is essential to ensuring you are well equipped for life’s unexpected and crucial moments.
Customer story
Wills
When Holly and her partner Chris were ready to make a Will in 2020, they didn’t realise the challenges they were about to face.